Etihad Airways offers the following options for guests impacted by the Middle East situation. This applies to commercial EY tickets (607) issued on/before 28-Feb-2026.

Conditions:

• Flights to/from All Network
• Tickets issued on/before 28-Feb-2026
• Original travel dates on/before 10-Mar-26

Rebooking:

• Standard schedule change policy applies with rebooking permitted on or before 31-Mar-26

For non-cancelled flights - travel on/before 10-Mar-26:

• Rebooking permitted free of charge on lowest available RBD in same cabin
• Rebooking on or before 31-Mar-26 on EY ops EY or as per flights details originally booked
• Rerouting permitted free of charge back to the origin or any airport within the region on EY ops EY (refer to the Reroute table below)
• If TLV is the destination, rerouting permitted to ATH / AMM on EY ops EY
• Change fees, no-show fees, and service charges are waived
• Ticket re-issue must be completed on/before 10-Mar-26
• For all other scenarios, fare rules apply

Refund:

For cancelled flights:

• Standard schedule change applies

For non-cancelled flights:

• For travel on/before 10-Mar-26:
  • For Unused tickets – Full refund permitted
  • For Partially used tickets – Permitted on prorate basis
  • All penalties and service charges waived
• For travel on/after 11-Mar-26: Fare rules apply

The PNR must be updated with the remark "CW005-2026 Middle East situation"