Important information: From 1 August, all guests must have a COVID-19 test before they fly. Learn more
Remember: Always update the passport details for your guests in SSR DOCS, to make their journey as smooth as possible. Learn more
Our Contact Centres are experiencing higher call volumes than usual. Please help our team by managing bookings through your GDS as much as possible. You'll find our latest Commercial Waiver information in our Operational News page. Still need help? Call us
We’re taking extra steps to make sure you feel safe and well when you travel. Alongside our extensive sanitisation and safety programme, we’ve introduced new initiatives to limit touchpoints and allow for more distance between you and other guests.
Join SuperSeller, the frontline agent loyalty programme from Etihad Airways, and earn Etihad Guest Miles to redeem at our online Reward Shop. Or convert your Etihad Guest Miles to cash with PointsPay and spend them at over 30 million outlets worldwide – both online and in store.
COVID-19 PCR testing mandatory from 1 August 2020
From 1 August, guests flying Etihad Airways from any worldwide airport outside of Abu Dhabi to all destinations, must have a negative COVID-19 PCR test. The test must be carried out 96 hours before arriving in Abu Dhabi.