From 17 June 2026, guests can book access to third‑party airport lounges worldwide through our new co‑branded site, powered by our partnership with LoungePair. Etihad‑operated lounges remain available exclusively through Etihad booking channels.

This launch introduces a flexible lounge access booking option that lets guests purchase lounge access in advance of travel, providing an additional way to enhance their airport experience.

How booking works:

• Guests book their selected lounge access through the co‑branded site, accessible via Etihad.com (Lounge access page or Manage My Booking), or via the direct link below.
• Payments are made securely to LoungePair using major credit/debit cards, PayPal, Google Pay, or Apple Pay.
• A confirmation email is sent to the guest from LoungePair once payment is completed and the booking is confirmed.
• Lounge access purchased via LoungePair is offered on a flexible basis, subject to lounge availability, rather than a fixed entry time or date.
• All changes, cancellations, and refunds are managed by LoungePair, in line with the applicable lounge provider’s policy.

Direct Booking Link (active from 3 June)
Lounge access: https://etihad.loungepair.com/

FAQs

How are payments handled?
All payments are processed securely by LoungePair through the co‑branded site.

What happens after booking?
Guests will receive a confirmation email from LoungePair once payment is complete and the booking is confirmed.

Who manages changes or refunds?
All changes, cancellations, and refunds are managed directly by LoungePair in line with the applicable lounge provider’s policy.

Where can guests find their booking details?
In the confirmation email sent by LoungePair.

How can guests contact support?
Support is available via the Support page on the co‑branded site or by using the contact details in the LoungePair confirmation email. Guests should provide their LoungePair booking email for faster service.