Etihad Airways offers the following options for guests impacted by the Middle East situation. This applies to commercial EY tickets (607) issued on/before 28-Feb-2026.

Conditions:

• Flights to/from All Network
• Tickets issued on/before 28-Feb-2026
• Original travel dates on/before 21-Mar-26

Rebooking:

For ticketed PNRs :

• Rebooking on or before 15-May-26 on EY ops EY or as per flights details originally booked, subject to groups availability on the fight/departure date requested
• Change fees, no-show fees, and service charges are waived
• Ticket re-issue must be completed on/before 21-Mar-26 · For all other scenarios, fare rules apply

For un-ticketed PNRs :

• EMD can be rolled over for the next 6 months – Agents are requested to contact the local EY Sales team to review the available options

Refund:

For ticketed PNRs:

• For travel on/before 21-Mar-26:
  • For unused tickets – Full refund permitted
  • For partially used tickets – Permitted on prorate basis
  • Cancellation fees, no-show fees, and service charges are waived
• For travel on/after 22-Mar-26: As per Group Contract

For un-ticketed PNRs for travel on/before 21-Mar-26:

• Full refund of the deposit paid

The PNR must be updated with the remark “CW006-2026 Middle East situation - Groups”