Welcome to your
online classroom
The Etihad Academy has everything you need to help your guests get their journey off to a flying start, from booking extra baggage to reserving the perfect spot on board.
Here you can also learn more about our home, Abu Dhabi, and explore the unique activities and experiences that our vibrant city has to offer.
We’ll keep updating this page with new courses, so remember to pop back regularly to stay up to date with the latest learnings.
BusinessConnect
BusinessConnect is Etihad Airways loyalty incentive programme for small to medium sized enterprises (SMEs). If you are an agent working with SMEs, complete the course to learn about the programme and how to help members earn and redeem miles.
Learn about SuperSeller, our incentive programme for frontline travel agents on how to earn and redeem miles for flights and other items from the Rewards Shop or convert them into cash.
Our sophisticated fleet of aircraft represents the ultimate in performance and operational efficiency.
On board, your guests will experience choices, comfort and leading hospitality, with cleverly designed seats, the latest entertainment and mouth-watering food.
Abu Dhabi Stopover now has two new options that allow guests to explore Abu Dhabi as part of their trip. This course explains the stopover products we offer and is targeted at agents.
Get to know Destination Abu Dhabi with Etihad Airways, learn more about our home city, where to stay and what to do in the main areas.
"Understanding Sustainability for Airlines" will cover what environmental impact is, the United Nations Sustainability Development Goals (UNSDGs), as well as Scope ratings, carbon offsetting and Sustainable Aviation Fuel (SAF).
