Welcome to your
The Etihad Academy has everything you need to help your guests get their journey off to a flying start, from booking extra baggage to reserving the perfect spot on board.
Here you can also learn more about our home, Abu Dhabi, and explore the unique activities and experiences that our vibrant city has to offer.
We’ll keep updating this page with new courses, so remember to pop back regularly to stay up to date with the latest learnings.
6 February 2020
Economy Space is a great option for guests who want to stretch out and have extra legroom. Check out this course to learn more.
25 March 2019
Here you can explore most of the products and services Etihad Airways offers to the guests before they start their journey.
24 March 2019
Continue learning more about our wide range of offerings that guests can enjoy during their journey with Etihad.
Guests still can experience more as they reach to their final destinations. Take the course to find out the available services.
Explore the key ancillaries to promote and sell to our guests. You will also find a GDS guide providing entries to book the different ancillaries in your system, and an ancillaries guide with prices.
A one-stop shop allows you to book our guests on various options of fun activities from the perfect getaway package to Abu Dhabi Stopovers. Check out the course to learn more.
BusinessConnect is our loyalty incentive programme for small to medium sized enterprises (SMEs). If you are an agent dealing with SMEs, learn about the programme and how to help its members earn miles.
Discover the attractions that our home - Abu Dhabi - has to offer our guests. Whether as a stopover or as a final destination, learn and explore the many options Abu Dhabi has to offer your guests.
In this module, you will find out more about Etihad Aviation Group and the airline's history, facts, highlights and the main touch points
Learn about SuperSeller, our incentive programme for frontline travel agents on how to earn and redeem miles for flights and other items from the Rewards Shop or convert them into cash.
Learn quick facts about Abu Dhabi and identify the Abu Dhabi Stopover products, and the activities guests can do in the city as part of their journey.