After They Fly

We are here to help. If your guests would like to pay us a compliment, make a complaint or share a comment with us, please contact us here.

Now your guests can receive discounts at some of the best restaurants, spas, beaches and attractions with the Extraordinary Abu Dhabi Pass.


Printed on the back of their boarding pass, all your guests need to do is show their pass and enjoy the best of everything Abu Dhabi has to offer – at a discount.


Please note:

  • The pass is valid for 7 days after travel
  • The pass can only be used once at each supplier, and only by the person named on the pass (photo ID required)
  • Blackout dates and supplier rules may apply


See the full list of participants


In the rare cases when baggage gets lost or is mishandled, we are here to help.


Make an enquiry about baggage, trace delayed baggage or make a claim.


For any other feedback, please contact us here.