Etihad Hub News

Etihad Airways has successfully switched to Amadeus Altéa PSS

11 March 2023, 08:00 AM


Thank you for your support. We will resume our services gradually from 9 March


Our Reservations, Inventory and Ticketing (RIT) service is now live in Amadeus Altéa PSS. Our flight bookings are also now available online, through the GDS and our contact centre as normal. If you're a Sabre agent, we expect that you'll be able to access the Sabre system from 11:15am Abu Dhabi local time. For Travelsky agents, you'll be able to access our new systems from 6:00pm Abu Dhabi local time.


Additional services will resume shortly, including online check-in, which will be back online from 12 March. Extra baggage, seat selection and our new mobile app will be available from 13 March.


We're pleased we were able to deliver a smooth transition. If you are experiencing any issues while we finalise our systems switch, our contact centre team is ready to help you with any questions you may have. You can also use our trade live chat service, which is available on Etihad Hub from 10am Abu Dhabi local time



Thank you again for your support, which has been essential to the success to this project.


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