Etihad Airways offers the following options for guests who were impacted by the schedule change that took place on 20 October 2025 for MU-operated flights to/from Shanghai (PVG).

Conditions:

• Tickets purchased on/before 20-Oct-25.
• Travel up to 31-Mar-2026.
• Applicable for tickets issued on 607 documents.

Changes:

• If the flight is cancelled, involuntary rebooking permitted on flights departing within 7 days of original flight without change penalty and fare difference on the same route (O&D) on the following flights:
  • EY operated by EY
  • EY* operated by MU
  • MU operated by MU on domestic legs within China only
• Rerouting to any of the below destinations on EY operated flight is also permitted: SEL, NRT, KIX, PKX, PVG, TPE, HKG

Refund:

• Full refund permitted.

The PNR must updated with the remark- “CW014-2025 MU schedule change”