Etihad Hub News

Commercial waiver for guests impacted by the Middle East airspace closure

13 June 2025, 03:00 PM

 

Etihad Airways offers the following options for guests impacted by the Middle East airspace closure. This applies to commercial EY tickets (607) issued on/before 23-Jun-2025. 

 

Conditions :

  • Flights to/from TLV
  • Tickets issued on/before 23-Jun-2025 
  • Original travel dates: 13-Jun-2025 to 15-Jul-2025 

 

Rebooking:

  • Rebooking/ rerouting permitted to/ from Amman (AMM), Cairo (CAI)/ Istanbul (IST)/ Athens (ATH) on EY ops flight (provided guest is eligible for entry).
  • Rerouting permitted back to origin on EY ops flight.
  • Rebook on same or lowest RBD in the same cabin, free of charge. 
  • New travel date must be +/- 21 days from original travel date.
  • For any other scenarios, fare difference must be collected. 

 

Refund :

Applies to cancelled flights only: 

  • Fully unutilised tickets - Full refund permitted with no penalty or service fee. 
  • Partially unutilised tickets - Refund of the unused portion of the ticket (including unused taxes) permitted on prorate basis, with no penalty or service fee. 

 

The PNR must be updated with the remark “CW010-2025 Middle East airspace closure” 

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