Etihad Hub News

Commercial Waiver for guests affected by aircraft change on select routes

05 November 2025, 02:00 PM

 

Select Etihad Airways flights to and from Amman (AMM), Beirut (BEY), Cairo (CAI), and Muscat (MCT) are now operated in partnership with GetJet Airlines or Airhub Airlines Limited.

Etihad offers the following options for Business guests impacted by this aircraft change on these select routes, between 01 December 2025 – 31 January 2026:

Changes:

  • Involuntary rebooking permitted on flights departing +/- 7 days of original flight.
  • Rebooking is permitted on another EY operated flight.
  • EY codeshare flights may be offered as an additional option exclusively for connecting itineraries on the affected sectors.
  • Rerouting permitted as per the re-route table.
  • Rebooking must be completed within 60 days of notification.
  • If the guest travels in the downgraded cabin, he/she can claim for the fare difference or any compensation required by local regulations, post travel.

 

Refund:

  • Refund permitted.

 

Conditions:

  • Tickets purchased on/before 05-Nov-25.
  • Applicable for tickets issued in business cabin only.
  • Economy guests - changes/refund as per fare rules.
  • Exception applies to POS US and Italy as per standard policy.

 

The PNR must be updated with the remark- “CW015-2025 Aircraft Change

To learn more about our partnership with GetJet and AirHub, please click here.