Commercial Waiver Policy for Aircraft Change on Select Routes

25 September 2025, 07:00 PM

 

Etihad Airways is offering the following options for Business cabin guests impacted by aircraft change on Amman (AMM), Beirut (BEY), Cairo (CAI) and Muscat (MCT) routes starting 1 October 2025.

1. Changes:

  • Involuntary rebooking permitted on flights departing+/- 7 days of original flight.  
  • Rebooking is permitted on another EY operated flight.
  • EY codeshare flights may be offered as an additional option exclusively for connecting itineraries on the affected sectors.  
  • Rerouting permitted as per the re-route table.  
  • Rebooking must be completed within 60 days of notification.

2. Refund:

  • Refund permitted.

Conditions:

  • Tickets purchased on/before 25-Sep-25.
  • Applicable for tickets issued in business cabin only.  
  • Economy guests- changes/refund as per fare rules.
  • Exception applies to POS US and Italy as per standard policy.  

 

The PNR must be updated with the remark- “CW013-2025 Aircraft Change”