Etihad Hub News

Waiver for guests impacted by Salalah (SLL) flight cancellations

06 November 2026, 05:00 PM

 

Etihad Airways offers the following options for guests, impacted by Salalah (SLL) flight cancellations. This applies to commercial EY tickets (607) for tickets issued on/before 06-Nov-2026.

 

Conditions:

  • Flights to/from Salalah
  • Impacted travel dates: 20-Nov-2026 to 23-Jun-2027 (both dates inclusive)

 

Changes:

  • For point-to-point journeys, rebooking permitted on Etihad operated flights to/from Muscat (MCT)
  • For connections, rebooking permitted on Etihad operated flights to/from Muscat (MCT), or on EY*3L (Air Arabia) to/ from Salalah (SLL)
  • Rebooking is permitted free of charge in the lowest available RBD within the same cabin
  • New travel dates must be +/- 7 days from the original flight
  • All tickets to be reissued before 15-Dec-2026

 

Refund:

  • Refunds are permitted for wholly unused tickets and associated EMDs
  • For partially used tickets, refunds are permitted on a prorated basis
  • Refund fees and service charges are waived

 

The PNR must be updated with the remark “CW013-2026 SLL cancellation”