Etihad Airways offers the following options for Business class guests impacted by aircraft change on Jakarta (CGK) route for flights EY472 & EY473, between 25Oct26 and 27Mar26 (both dates inclusive).

Conditions:

• Tickets purchased on/before 15-Oct-2026
• Applicable for tickets issued in business class only
• Economy guests - changes/refund as per fare rules

Changes:

• Rebooking is permitted to/from Jakarta (CGK) on another EY operated flight departing +/- 5 days of original flight.
• Rebook in the same or lowest available RBD in the same cabin
• Fare difference applies (if any)
• No change fee
• No Show fee waived
• All tickets to be reissued by 20-Nov-2026

Refund:

• Refund permitted as per fare rules.
• Exception applies to POS US and Italy as per standard schedule change policy

The PNR must be updated with the remark " CW012-2026 Aircraft Change".