From 12 November 2025, guests can book car rental and airport transfers worldwide through our new co-branded site, powered by our partnership with CarTrawler.

This launch introduces a new car rental product and an enhanced airport transfer experience, replacing the previous Sixt-branded site. Guests will benefit from a wider choice of vehicles, competitive prices, and the ability to earn 1 Etihad Guest Mile for every 1 USD spent.

What’s New 

• Car Rental – A new product allowing guests to compare and book vehicles from hundreds of trusted providers worldwide. 
• Airport Transfers – The airport transfer product is now hosted on the new co-branded site launched with CarTrawler, which replaces the former Sixt-branded site. Sixt remains available as one of several transfer providers within the new platform.
• Bookings are made directly through the new co-branded site, accessible via Etihad.com, or using the direct product links below.
• Payments are made securely using major credit/debit cards
• Etihad Guest Miles – Guests earn 1 mile per 1 USD spent on both car rental and airport transfer bookings. 

Direct Booking Links (active from 12 November) 

• Car Rental: https://etihad.cartrawler.com/
• Airport Transfers: https://etihad-transfers.cartrawler.com/

FAQ

• How are payments handled? 

All payments are processed securely by CarTrawler through the co-branded site.  

• What happens after booking? 

Guests will receive a confirmation email once the booking is complete from CarTrawler.  

• Who manages changes or refunds? 

All changes, cancellations, and refunds are handled directly by CarTrawler through the co-branded site, in line with each supplier’s policy.  

• How can guests contact support? 

Support is available through the Help or Contact page on the co-branded site. Guests can enter their booking reference to access the relevant contact options.  

• Where can guests find their booking details? 

In the booking confirmation email.