4 May 2020

Commercial Waiver for COVID-19

                                                                              Last updated Monday 04 May 2020 at 10:15am UAE

Our Policy

We understand this is a difficult time, so we’re here to help make managing your guests’ travel plans as smooth as possible.

If your guests are scheduled to fly with Etihad Airways before 31 July 2020, they can rebook their flight for free, or use the value of their ticket as credit towards their next trip. 



If your guests know when they’d like to travel, they can change the date of their flight for free. They can even choose to fly to a different destination, anywhere on the Etihad network.

Their trip must be rebooked for travel on or before 31 July 2020.

•      Change the flight date

•      Pick a new destination within a specified zone

•      No fees or fare difference apply

•      Fly on or before 31 July 2020

•      Multiple changes permitted

Re-routing and endorsement onto other airlines are not permitted. 

Rerouting to an alternate EY gateway is permitted FOC within the zones based on the original origin/destination.


Refer to the Commercial Waiver policy for details on the eligibility criteria.

EU, UK, Switzerland and USA Commercial Waiver

Global Commercial Waiver

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