In line with the latest directive issued by the government of Saudi Arabia, passenger travel between the UAE and Saudi Arabia has been suspended, effective from 23:00 KSA local time on 4 July 2021, until further notice.
All quarantine guests traveling with Etihad Airways into Saudi Arabia will be required to quarantine at first entry point at time of arrival.
Follow below steps to book your guest quarantine package today, it includes accommodation, transport to the hotel, three meals a day and two PCR tests. Prices are available upon request and hotels range from three to five stars.
Institutional quarantine packages are to be booked with Etihad Holidays.
It must be booked and paid for 72 hours before your guest departure date into Saudi Arabia.
Fill the request form with all information completed
Send an email to our team with the subject line:
Trade: Institutional Quarantine Packages - Saudi Arabia
A representative from our team will contact you via phone or email based on your submitted form information within 24 hours.
Who can book the Saudi Arabia Quarantine hotels?
Any customer with a confirmed Etihad Airways flight ticket can book an Etihad Holidays Institutional Quarantine package to Saudi Arabia.
Please check your customer's eligibility to enter Saudi Arabia before his/her flight at etihad.com/destinationguide.
How do I know if my custome qualifies for home quarantine or institutional quarantine?
Visit etihad.com/destinationguide for the latest information and entry requirements for travelling to Saudi Arabia.
How do I book a quarantine hotel?
You can book directly with Etihad Holidays:
o Trade request form
Bookings can only be made 72 hours or more before your customer's intended travel date to Saudi Arabia. Bookings cannot be accepted within 72 hours of travel.
For group booking, please email to email@example.com with subject line “Group Institutional Quarantine Packages - Saudi Arabia”. A representative from our team will revert back within 3 working days on the group proposal. Travel date for group booking should have a lead time of 15 days before departure date to Saudi Arabia.
Do my customers need to have a COVID-19 PCR test to travel?
Yes, they must have a COVID-19 PCR test before travelling on any Etihad Airways flight. Please visit etihad.com/destinationguide to check the latest testing and entry requirements regarding flights to Saudi Arabia.
What is included with a quarantine hotel booking with Etihad Holidays?
The booking includes:
As long as your customer's second COVID-19 PCR test is negative, he/she will be free to continue his/her journey.
Can they share a room?
Only immediate family and carers for those with special needs or the elderly are allowed to share a quarantine hotel room. All other guests must book their own room.
We can accept both EMD as well as credit card form of payment.
Hotel cancellation policy must be adhered as per booking conditions at the time of booking, only exceptions:
All bookings are non-refundable and non-amendable, except in the following circumstances:
Your customer must email his/her request for amendment or cancellation, along with proof of your positive test to firstname.lastname@example.org before he/she is due to travel to Saudi Arabia by 24 hours.
We’re taking extra steps to make sure you feel safe and well when you travel. We've limited touchpoints and allowed for more distance between you and other guests, and for extra peace of mind, we’ve introduced a team of Wellness Ambassadors to help at every point of your journey.