Route cancellations and available options for guests



With additional route cancellations and suspensions announced on 15 October 2020, please find below the updated list of rebooking options with approved carriers. These options should be offered to the guest only if there are suitable connections available.


*For carriers where RBD is not highlighted, settlement is only on the Economy RBD.


If the above rebooking options are not suitable to the guest, the unused portion of the ticket may be refunded.  This is not applicable for staff, group, redemption or Free of Charge (FOC) tickets.