Etihad Hub News

Return to UK - Alternate Options

23 May 2021, 08:45 AM


Manchester (MAN) has been removed from the list of options. Guests who are required to be quarantined can only arrive at London Heathrow airport (LHR). 


Effective 10 May 2021, guests who purchased their ticket in the UK and have already travelled outbound but who’s return flight has been cancelled have the option to:


  • Rebook for a future Etihad Airways flight
  • For travel on/before 31 May 2021, where no alternative EY flight is operating on their preferred travel date, rebook from Abu Dhabi (AUH) to another EY online airport and use one of the following options to get to the final destination. Bookings on other airlines (OAL) must be made in the lowest available RBD in the same cabin.
    • EY to FRA/MUC connecting to LHR on Lufthansa (LH)  
    • EY to ZRH/GVA connecting to LHR on Swiss Air (LX)    
    • EY to DUB connecting to LHR on Aer Lingus (EI)  
    • EY to AMS connecting to LHR on KLM (KL)  
    • EY to CDG connecting to LHR on Air France (AF)  


If the rebooking options are not suitable to the guest, unused portion of the ticket may be refunded.


Tickets reissued involuntarily must be endorsed with INVOL followed by the reason for reissue in the endorsement box (e.g. INVOL REISSUE DUE FLIGHT CANCELLATION). Failure to do so will result in ADM (Agent Debit Memo).