Etihad Hub News

Our COVID-19 waiver policy ends on 31 May 2022

18 May 2022, 08:30 AM


As the travel market returns to business as usual, our COVID-19 waiver policy will no longer apply for bookings after 31 May 2022.


This is a planned change which we communicated earlier in the year. Here’s a reminder of some important housekeeping to be aware of as we approach the 31 May deadline.


Travel dates:

For all tickets issued or reissued up to 31 May 2022 - all travel must be completed by 30 September 2022.



Refunds under the COVID-19 policy must be completed by 31 May 2022.


Normal fare rules under our standard waiver will apply for:

  • Tickets issued before 31 May 2022 for travel after 30 September 2022.
  • Tickets issued after 31 May 2022.


View the COVID-19 policy.


Please ensure you review any outstanding rebooking or refund requests and advise your customers of the options open to them before 31 May.