Etihad Hub News

Commercial Waiver towards Thailand travel ban

24 February 2020, 09:00 AM

Following the recent announcement from the UAE Ministry of Foreign Affairs & International Cooperation, regarding the travel ban, guest travelling between UAE – Thailand v.v., Etihad Airways is offering the following options to guests who have purchased EY tickets on/before 24 February 2020, for travel on/from 24 February 2020 until 31 March 2020 and wish to leave Thailand at the earliest.




For tickets issued on/before 24 February 2020 for travel between UAE - Thailand v.v from/on 24 February 2020 to 31 March 2020, one free date change permitted. Rebooking to be done for travel up to 30 April 2020.


Rebooking needs to be done on the original RBD or the lowest available RBD in the same cabin. Change fees are waived for this one instance only, any subsequent changes will be subject to normal reissue fees.


Re-routing and endorsement onto other airlines are not permitted. Any re-routing will charge the difference in fare.




Refund as per Fare condition


The above policy is applicable for Group bookings also.


Please ensure the PNR is updated with the remark "Invol change due Coronavirus- Thailand”



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