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Commercial Waiver Policy for change and cancellations for KUL-DPS, KUL-PEN and KUL-SIN v.v

22 June 2022, 12:19 PM

 

Guests can change or cancel flights impacted by EY*/MH flight cancellation between KUL-DPS , KUL-PEN and KUL-SIN.  The following policy applies for tickets issued on or before 20 May 2022, for travel on or before 31 August 2022.

 

Rebooking

  • Ticket should be reissued on or before 15 July 2022.
  • Rebook the cities shown on the ticket on any of below OAL flights

 

Other airline

Origin/Destination

Economy RBD

Business RBD

MH

KUL-SIN v. v

V, L, M

D

MH

KUL-PEN v. v

V, L, M, K

D

OD

KUL-SIN v. v

M, L, K

D

OD

KUL-DPS v. v

M, L, K

D

 

OR

  • Rebook to KUL, SIN or BKK  on Etihad operated flights in the same booking class of the original ticket, no fare difference to be collected.
  • No show fee applies when guests book themselves on a flight which operates and they do not show up
  • Please ensure the PNR and endorsement is updated with the remark "SKCHG CW004-2022 SKD CANCELLATION”

 

Cancellation/Refund for tickets issued on or before 20 May 2022

  • Free refunds are permitted for all impacted guests 
  • A refund on partially used tickets must be calculated on a pro-rata basis of the sectors flown
  • Please ensure the PNR is updated with the remark "SKCHG CW004-2022 SKD CANCELLATION"

 

 

-Ends-

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