Due to Moscow airport change from DME to SVO, Etihad is offering the following options for tickets issued on/before  05 November 2021 for travel on/after 01 December 2021.

Option 1: Rebooking

• Free of charge Rebooking for the cities (O&D) shown on the tickets issued on/before  05 November 2021 for travel on/after 01 December 2021
• Rebook in same or lowest available class in the original cabin within ticket validity, no fare difference to be collected 
• For Rebooking on SU and B2 below RBDs to be used:

• For any other scenario, collect the difference in Fare
  
• No show fee applies when the guest(s) book themselves on a flight which operates and is a no show.
• ID/AD/FOC and Redemption bookings are not covered under the rebooking policy
• Please ensure the PNR and Endorsement is updated with the remark "SKCHG Airport Change - CW004-2021”

Option 2: Cancellation/Refund for tickets issued on/before 05 November 2021 and travel on/after 01 December 2021

• Free refunds are permitted for all impacted guests by this change.
• Refund on partially used tickets must be calculated on a pro-rata basis of sectors flown.
• Refunds can be processed by travel agents.
• Please ensure the PNR is updated with the remark "SKCHG Airport Change - CW004-2021”.

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