Your wellness, our priority
Last updated Monday 01 June 2020 at 07:25am UAE
Dear Trade Partner,
Today I'm pleased to introduce you to Etihad Wellness.
They’ll share detailed information about the latest international directives and developments associated with their trip, and offer tips on how to stay safe when they travel.
On board, they’ll make sure our increased hygiene measures are being followed, and share all the information guests need while travelling with us, including what to do when they reach their final destination.
Find out more about Etihad Wellness at etihad.com/wellness
Our guests' wellness is our priority
Here are just a few of the steps we’ve taken as part of Etihad Wellness to make sure our guests feel comfortable on their trip:
I want you and all our guests to have every confidence in our team – they care about your wellbeing, because to us, that’s all that matters. You can find out more about Etihad Wellness in the Travel Guide and at etihad.com/wellness. .
Let’s work together to ensure our guests are informed
As a collective travel industry, we have the responsibility to work together to serve our customers. The ability to communicate in a timely and consistent manner is more important than ever. By not including the correct contact details within the booking, our guests are not receiving the important travel information they need.
Today and over the coming months, we will be working with all our travel partners to ensure we are in a position to contact guests as quickly as possible should we need to do so. For all of us, this will result in a better relationship with our customers.
Remember, all our flights to, from and via Abu Dhabi are available on the GDS. You can stay up to date with the latest travel advice and information at etihadhub.com.
We look forward to welcoming you back on board soon.
Senior Vice President Sales & Distribution
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