Free private airport transfers
to and from Dubai
Fly to and from Dubai in Economy and book private transfer for free.
We’re making it even easier for your guests to travel from and to Dubai when they fly via Abu Dhabi.
Book our free private airport transfers between Dubai and Abu Dhabi airport when your guests travel in Economy to and from Dubai. Available to select destinations for travel before 30 September 2021.
Guests can travel to and from Abu Dhabi airport in the comfort of our private chauffeur-driven car, plus they’ll earn double Etihad Guest Miles too.
Book by 11 August 2021. Terms and conditions apply.
Step 1. Book a flight between Dubai and one of the following destinations: Amsterdam, Athens, Bangkok, Barcelona, Brussels, Casablanca, Chicago, Dublin, Frankfurt, Geneva, Istanbul, Jakarta, Kuala Lumpur, London, Madrid, Malaga, Manchester, Manila, Melbourne, Milan, Moscow, Munich, Mykonos, Paris, Phuket, Rabat, Rome, New York, Santorini, Seoul, Shanghai, Singapore, Sydney, Tokyo, Toronto, Washington, or Zurich. Remember to include Etihad Guest number of your customers in the booking.
Step 2. Book our free private car transfer by clicking the button below. You must submit separate request for each transfer of your guests’ trip. Chauffeur service must be requested no later than 12 hours before the scheduled flight departure time.
We’ve made it quick and simple to travel to and from Dubai via Abu Dhabi; with our complimentary Etihad Chauffeur service, your guests will be in Dubai in less than an hour.
And with flexible fares, discounted COVID-19 PCR testing and COVID-19 insurance included as standard, your guests can look forward to travelling with total peace of mind.
There’s no quarantine when your guests
fly to and from Dubai via Abu Dhabi.
Our flexible fares mean guests can
change their flight for free if they need to.
Save on the cost of your guest's COVID-19 PCR test with discounts at clinics across the UAE.
Your guests can travel with peace of mind thanks to Etihad Wellness and COVID-19 insurance.
Our transfer cars are deep-cleaned and sanitised after every trip.
Simply book their flight first between Dubai and any of the select destinations included in the offer, then fill in the form. Free private transfer must be requested no later than 12 hours before the scheduled flight departure time.
The free transfer is available to and from Dubai to select destinations for new bookings from 11 July to 11 August 2021. This excludes Economy Sale fares, complimentary or discounted tickets. The offer is Not valid for N and I class tickets.
First, they must have an Etihad Guest account. When they book their flight to and from the destinations in the offer, make sure the booking shows their frequent flyer number. We will automatically add the double Etihad Guest Miles to the guest’s Etihad Guest account in October.
Tourists travelling to Dubai or other emirates via Abu Dhabi should have an Abu Dhabi tourist visa – tourist visas issued in Dubai or other emirates will only be accepted if they originate from a green country. When guests arrive, they will simply need to follow the quarantine rules of that emirate. Guests will only be permitted to travel to another emirate by Etihad Chauffeur or Etihad Express Coach.
Guests will need to fill a new form online.
No, the Etihad Chauffeur team will check daily for the trips coming next day and if they see a PNR that is registered for both, they will send a communication to remove the guest from the coach list.
For departure flights, the chauffeur will wait for 20 minutes at the pickup location specified on the initial request.
For arrival flights, the chauffeur will wait for 1 hour from the pick-up time requested on the form.
The service will use mid-size cars including Chevrolet Traverse, Toyota Previa and similar vehicles.
After Immigrations, outside the SEHA tent arrivals area, a representative from the service provider - Eurogulf - will be available to guide guests. Guests need to make sure they have a confirmed booking and need to only show the ticket with the associated PNR for the coordinator to check from the manifest and escort the guest to the vehicle.
1) Departure /arrival
a. All bookings should be made no later than 12 hours before the flight departure/ arrival time.
b. Bookings made less than 12 hours before will be cancelled and not be processed.
c. For departure flights, the chauffeur will wait for 20 minutes at the pickup location specified on the initial request.
d. For arrival flights, the chauffeur will wait for 1 hour from the pick-up time requested on the form.
e. If the waiting time exceeds the times stated above, the booking will be termed as a No-Show the car will be released. Charges will apply.
f. For no-show bookings, no chauffeur service will be provided for future dates.
g. If you need a child’s car seat, please make sure this is requested at the time of booking.
h. A maximum of three people from one household can travel in a car. If more people are travelling, more cars will be provided.
i. Available for eligible guests only.
j. Additional cars for extra baggage is not possible.
k. Maximum five standard size luggage per vehicle.
l. Available for Etihad Airways operated flights only.
m. Unaccompanied Minors (UM) or children between 2 and 12 years old are not eligible to use this service.
2) Changes / amendments:
a. Changes must be made at least eight hours in advance.
a. If you fail to cancel your booking, the service cannot be re-booked in conjunction with the same PNR.
b. All cancellations must be sent to Chauffeurpromotion@etihad.ae at least 10 hours before the journey.
4) Special requests
a. Special requests are subject to availability (child’s car seat).
5) Service failures
a. In the event of any vehicle service failure the existing chauffeur SLA will be applied.
a. All complaints should be reported at etihad.com