It’s really important to us that your guests feel safe, comfortable and cared for at every point of their trip. With our comprehensive travel guides, Etihad Wellness programme and COVID-19 insurance included as standard, your guests can look forward to travelling the world with confidence and peace of mind.
All guests must have a negative COVID-19 PCR test to fly with Etihad Airways. Visit etihad.com/destinationguide to find out where and when to take a test.
We're here to help make managing your guests' travel plans as smooth as possible.
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Etihad credit lets guests cancel their bookings and use the value towards their next trip.
Quarantine regulations, visa information and the latest travel information around the world.
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COVID-19 insurance is included with every EY flight ticket until 31 March 2022.
Read more about the steps we’re taking to keep our guests, teams and partners protected.
Guests can fly to Abu Dhabi if they are a UAE national, or a UAE resident registered with ICA, eligible for a visa on arrival, or they hold a pre-arranged visa issued from any emirate in the UAE.
Travellers arriving to Abu Dhabi must register via the ICA Smart Travel Service before they fly even if they are travelling to Dubai or another emirate. This applies to adults, children and infants. This does not apply to UAE nationals or transit guests.
New testing requirements - travelling from Jordan, Kuwait or the Netherlands to Abu Dhabi
PCR test must now be taken a maximum of 24 hours before their flight departure time as required by the authorities in Abu Dhabi. Please share this information with customers affected as soon as possible.
All guests require a COVID-19 PCR test 48 hours before flying to Abu Dhabi, register for ICA approval and download the UAE Al Hosn app.
*Test timings are earlier from some origins, check etihad.com/destinationguide before they travel.
They’ll have a COVID-19 PCR test when they land in Abu Dhabi airport
Unless they’re travelling from a Green list country or travel corridor and are fully vaccinated, they must quarantine.
All guests are required to take a follow up COVID-19 test on specified days depending on where they’ve travelled from and their vaccination status
Abu Dhabi is operating a green pass system via the Al Hosn app.
Your customers will only be able to enter public places in Abu Dhabi if they’ve been fully vaccinated against COVID-19 and have green status in the Al Hosn app. This won’t apply to them if they are exempt from vaccination or under the age of 16 in which case they will automatically receive green status. If they are a national or resident of Bahrain, they will be able to use their green status in the BeAware Bahrain app instead. They may also use the official app from their country of origin to show their vaccinated status.
For green status:
Read more on COVID-safe travel to and from Abu Dhabi.
No quarantine is required for guests travelling on a direct flight from a Green list country.
There’s also no quarantine for guests flying to or from a travel corridor country, as long as they’ve been fully vaccinated.
If your customers are unvaccinated and travelling through a green list country from a non-green country to Abu Dhabi, and have spent less than 10 days in a green country before arriving, they must complete the quarantine in Abu Dhabi.
The time spent in the green country prior to arriving in Abu Dhabi will count towards the 10-day quarantine period. For example, if your customers have travelled from a non-green list location, and then spent four days in a green list country before travelling to Abu Dhabi, they will only need to quarantine for six days in order to complete the 10-day total quarantine.
If your customers are travelling from a country deemed to be high-risk, they may be subject to quarantine at a government facility.
If guests are flying out of Abu Dhabi and still have their medically approved wristband, in urgent cases this can now be removed at the airport provided they have a negative PCR test result before they arrive
Read more below or in our comprehensive travel guides before travel.
There’s no quarantine for guests travelling on a direct flight to Abu Dhabi from any of the countries below.
Etihad green destinations:
Other green destinations:
Guests who have been fully vaccinated against COVID-19 will not be required to quarantine when they travel between the UAE and:
We’ll make our guests’ connection as smooth and comfortable as possible.
Our Business Lounge and GoSleep sleeping pods are open in Terminal 3, as well as the Al Dhabi lounge and Aerotel Abu Dhabi in Terminal 1. A range of food and beverage outlets and Duty Free stores are open, all with carefully considered safety measures to keep our guests protected.
Guests can even stay connected with free Wi-Fi and mobile charging points throughout the airport.
Remember, guests need to have a COVID-19 PCR test before they fly to Abu Dhabi, even if they are just transiting. Visit etihad.com/destinationguide and enter the final destination to find out where and when to take the test.
For new bookings, the maximum connection time in Abu Dhabi is 12 hours.
We’ve made it even easier to travel to Dubai when guests fly to Abu Dhabi, with complimentary transfer services and discounted COVID-19 PCR testing.
After landing in Abu Dhabi, their method of travel to Dubai or northern emirates will depend on their vaccination status, and if they are travelling from a Green list country. When they arrive, simply follow the quarantine rules of that emirate.
If they are travelling from another emirate to reach Abu Dhabi airport, they must present a negative COVID-19 test valid within 48 hours, their boarding pass and passport to enter Abu Dhabi. Taxis are in operation between Dubai and Abu Dhabi airport.
Learn more about travelling to Dubai and other emirates.
Guests travelling from a Green list country? A stopover in Abu Dhabi is the perfect way to break up a long journey.
Verified to Fly lets guests validate their COVID-19 travel documents ahead of their trip. With one less thing to think about before they travel, they can fast track straight to our Verified to Fly desks at the airport for a quicker and simpler check-in.
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